Role Objective:

As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.


Professional Know-how: 

  • Academic: A bachelor’s degreein English, MassCommunication,Journalism, BE, orany other related field.
  • Experience: Technical Writing training/course would be an advantage. Minimum of 5 years’ experience in Technical Writing.

Primary Responsibilities: 

  • 5 to 8 years in Technical Writing
  • Strong writing skills, namely a command of grammar, syntax, diction.
  • Good knowledge of conventions and best practices of writing a variety of technical documents.
  • Experience in using the Darwin Information Typing Architecture (DITA.)
  • Good knowledge on Content Management System (CMS).
  • Create and maintain User Guide, Online Help, Installation Guide, Release Notes,
  • Troubleshooting, and other such product documentation deliverables.
  • Design, develop, and write technically accurate and comprehensive product
  • documentation that adheres to the MSTP or organizations customized standards.
  • Able to create documentation from scratch with minimum dependency.
  • Understanding of core information development processes: content planning, content creation, and content review.
  • Fundamental skills with the authoring tools used by the information development teams.
  • Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process.
  • Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments.
  • Experience with DDLC/SDLC/Agile processes of Software development
  • Participate in weekly meetings, development design reviews, and documentation reviews

Skills & Experience: 

  • 5 to 8 years in Technical Writing
  • Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing.
  • Experience with content management systems, such as Astoria and Visual Studio.
  • Knowledge of MS WordAdobe ProfessionalMadcap Flare (desirable).
  • Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables.
  • Working knowledge of development processes and how to follow processes for information development.
  • Working knowledge of major aspects of software design, development, and QA and how they affect the information development process.