Job Description:

As an Account Specialist / Account Manager, being part of a steller Customer Service team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest growing global SaaS companies!

We hope you’ve got

  • Should be self-motivated and a self-starter
  • Ideally, should have at least 3-6 years of work experience
  • Combination of sales and customer success experience in a SaaS-based company will be preferred but not mandatory
  • MBA from tier-1 or tier-2 schools will be preferred.
  • Should have both excellent verbal and written communication skills and an ability to build rapport.
  • Should be detail-oriented with a high level of perseverance and a never say die attitude.
  • Should be able to thrive in a performance-driven environment
  • Should have a willingness to learn and have a collaborative approach.
  • Should be able to adapt to a long sales cycle and should be able to establish credibility with decision-makers of mid to large-sized companies.
  • Should have an aptitude for learning tech products.
  • Should have a customer-service orientation.
  • Will to work in EU time zone

On a typical day you might

  • Identify appropriate leads within a given territory for expansion (Cross-sell/Up-sell)
  • Create, implement and own the expansion pipeline
  • Work collaboratively with Customer Success Managers to achieve team targets
  • Ability to successfully execute several opportunities from small to large-sized deals
  • Be responsible to achieve monthly, quarterly and annual targets
  • Should be comfortable talking to clients from around the globe
  • Should be able to identify customer trends and initiate meaningful conversation accordingly
  • Pro-actively seek out opportunities to contribute to achieving the company’s larger objectives