Job Description:

  • Lean six sigma certified, Black belt certified must. Strong in lean six sigma concepts
  • Extensive experience in having identified and driven continuous improvement/ process improvement/process transformation.  (if worked on DEX role in BPO is an added advantage)
  • Process improvement and analytical bent of mind
  • Able to articulate clearly the process improvements driven
  • Has the skills to identify/recognize automation opportunities.  (if have driven automation working along with developers is an added advantage)
  • Strong in communication and able to present to clients on the transformation roadmap.
  • Self-started and Able to work independently with minimal support/guidance.
  • Strong in change management / acts as a change catalyst